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PRESENTING THE WORLD’S MOST COMPREHENSIVE TRAVEL Q&A

Please note that all of your questions are color-coded for easy access (latest questions appear at top)
All travel questions not related to cruises or riverboats appear in Red.
All cruise related questions appear in Blue
All riverboat related questions appear in Green

  • CAN YOU ADDRESS A BASIC QUESTION – RELATED TO SIZE?

    Q – Like a fair number of your followers, my wife and I are each anticipating retirement in about a year if Elon does not get to us before then! We are talking to agents here in Dallas but we are getting conflicting answers. We are not that well traveled, we will be in our mid-sixties in excellent shape, and we are, I suppose more adventurous than most. Cost is not really a factor.  And here’s our dilemma and where we are getting confusing information:

    We understand all of the advantages of cruising but there is no way we would ever board anything that carried more than a few hundred guests. We would want to travel to some really fascinating places – not London or Paris – and we would want to do some hiking, perhaps biking off the boat. We’d love to travel with a brand that stood for excellent service with fellow guests with enough energy to want to truly explore some exotic destinations.

    That all said, is there one cruise product that your team feels comes closest to potentially meeting and exceeding our expectations? Please just give me your first choice – we’re not interested in second or third. The agents I have talked to keep throwing Silversea and Viking at me. Thanks and very much enjoy the hardcore info on your site. 

    A – When it comes to the sailing experience we are convinced that “size” is the critical component. You should look first at Aqua Expeditions. They are, we believe, the best in the small ship expedition field. Their vessels never carry more than 350 guests and some of their smaller ships carry far less. They are best known for operating exploration journeys of quality in Peru on the Amazon, the Mekong (Cambodia and Vietnam) along with coastal yacht voyages to Komodo National Park and the Spice Islands. 

    Aqua’s newest yacht, the Aqua Mare, is based in the Galapagos Islands and carries up to 16 guests. Please let us know how this all turns out and give all of the Dallas agents our warmest regards.
  • HEADED TO SWEDEN UNTIL I READ THIS ………..

    Q – We are excited about a tour with Kensington followed preceded by a five nights in Stockholm which we booked ourselves online.

    Yesterday, we happened to look up some of the expected “excellent” ratings for Sweden’s safety only to discover that our State Department has issued a :evel 2 Warning for the country warning of “terrorists with little or no warning” who might attack any place where people tend to gather in large numbers. This could include “airports, cultural institutions, and major sporting events” to list a few.

    We have only been to Europe once before and this makes us very nervous. Should we reconsider this trip?

    A – Absolutely – we think you should cancel all foreign travel and stay home in the safety of our own country.

    Oh – wait a minute! Come to think of it, we currently rank # 134 on the International Safety Index, meaning that there are 133 countries in the world that are statistically safer than the United States. If you didn’t travel, you might be relying for your “view of the world” as presented by Whoopi and the ladies on “The View”. 

    Of course you should enjoy Sweden for all that it offers. The country ranks among the top three nations in the world on the “Happiness Index”. Its citizens would not be that happy if they feared for their lives. 

    In Gothenburg’s Ostra Nordstan shopping center and Old Townin Stockholm you could encounter some top-tier professional pickpockets.

    And watch out for the famed Swedish Taxi Scam – the meters are in Swedish krona but they may try to convince you that the fare is showing in Euros. 

    Other that that – enjoy every moment and remember to collect your “commission refund” when you check out of your hotel. 

  • IS CRYSTAL CRUISES REALLY OFFERING FAR SUPERIOR SHORE EXCURSIONS THROUGH A&K AS PREDICTED?

    Q – (3.3.25) – We are huge fans of the Traveltruth Media Group but there is one question I have been waiting for others to  ask. My husband and I are thinking about Crystal versus Seabourn for a cruise in Europe out of Venice next summer. We’ve sailed Seabourn twice before, once on an unforgetable journey to Antarctica, and were thoroughly impressed. They deserve your high rankings. But, among our 18 past cruises, are three on the “former” Crystal Cruises we absolutely loved! We have avoided them since the bankruptcy and the new Abercrombie & Kent purchase but we are now seriously thinking about them.

    We get Crystal mailings and they kept sort of hinting that on January 1st there would be a major change and the operation of shore excursions would now be handled by A&K local offices. They would, we were led to believe, be better than the shore excursions offered by anyone else in Europe because of A&K’s operation planning and access to the best places with the best guides. Despite the Crystal inferences, I have seen nothing in the press or on your sites to indicate that the big change expected on January 1st has taken place. So a simple question – did the improvement and takeover by A&K in terms of shore excursion quality actually take place? Can I be certain that the quality of Crystal shore excursions will, on the whole, be better than its five-star competitors? 

    A – The short answer is “No – not exactly”. It has not happened as some Crystal optimists had hoped it would. Instead, Crystal has announced that three years after their acquisition of Crystal, actual “A&K Experiences” will be available to guests.

    In reviewing A&K’s announcement carefully, it appears that the company is no longer making aby claims about immediate changes in day-by-day shore excursions. Instead, A&K is taking a different path, announcing a series of longer pre/post cruise A&K branded experiences, most requiring several overnights.

    In 2025, the A&K branded pre/post programs will primarily be offered on cruises operating within Asia and Africa as well as a number of special land programs in India.

    The company admits it is “planting seeds” and will be expanding its programs in 2026 to include Alaska, Iceland, Italy, and France sailings.

    Every year will bring additional A&K Cruise tour offerings but it will likely be several years before A&K attempts the impossible task of operating all shore excursions under the company umbrella. 

    For now, what we can say with some accuracy, is that on a number of exotic sailings, A&K is offering longer pre and post programs to their guests of substantial quality – and cost. In the very near future, A&K will offer pre and post options unmatched by any competitor. We think that is a fair statement. But vast improvements in the overall quality of European shore excursions is a long way away and presents numerous operational hurdles. 

    What is often missing from the press coverage related to shore excursions is the fact that in most European ports, aside from the majors, there are only one or two shoreside companies with the financial stability, bus inventory, and contracted guides to handle several cruise ships arriving on the same day. Every cruise line must work with the firm that has the buses and the guides – they have little choice but to go with their programs. A&K has offices throughout the world. In the long run, that could become a serious competitive advantage. But, we think, that is years away. 

     

     

     

     

     

     
  • WE ARE DOING A BRITISH ISLES ESCORTED TOUR PROGRAM – DO WE NEED ONE OF THE NEW VISAS?

    Q – We booked a fully guided tour out of London and ending in Edinburgh. We booked it ourself and we have not received any information about the new Visa Program I have heard about. It is a 12-Day tour operated by a British company so, as Americans, I wonder what I need to do. Thanks in advance for any help you might provide. 

    A –  If you are connecting flights at Heathrow etc. you would not need the new ETA Visa. 

    As you will be traveling to other countries, you will need an ETA Visa to travel through the United Kingdom. This is easy to obtain online. The Visa is currently 10 British Pounds (about $12.00 P.P.)

    The most simple way to get the Visa is to download the UK ETA App on your phone using either the Apple App Store or Google Play.

    On Apple, the App is located under “Utilities.” There is no charge for the App.

    The process is quite simple – this is what you will need:

      • Keep Passport handy
      • Have Credit Card handy
      • You will need to take a photo of your passport photo page as well as a self-photo from the neck up.
      • There is a simple online form to fill out

    It has been averaging 3-4 business days for the completed Visa to be returned to you.

    Your note was a tad disturbing. Why have you not been in touch with the tour operator you booked? Why are they not advising you on the Visa issue? Who is taking responsibility for the planning of your journey at the other end? Who is your travel advocate? 

  • ARE THESE CRUISE UPGRADE OFFERS SOMETHING TO POUNCE ON?

    Q – (2.25.25) – We just received an unsolicited offer from Regent Seven Seas for a Suite Upgrade Bidding Offer. I wonder, first of all if this is legit as it did not come from my agent. But if it is legit – what gives? When did Regent start marketing like a three-star Vegas Hotel?

    The pricing could be good and it seems like a good deal. What do you recommend and does Regent really know anything about this offer?

    A – The offer you attached is quite legitimate and we imagine your agent was copied in. We share your opinion that this is a rather odd way to represent a supposed five-star cruise line. One has to imagine that this brilliant marketing ploy originated at one of NCH’s lower tier brands like Norwegian Cruises or Oceania. 

    This could work out well and there are many booked guests who will tell us that they are pleased with the Bid outcome. But this is what you must consider:

    • The chances are good that you would have received a better price than the Bid price on the upgraded category if you had booked it originally when prices were lower. Most five-star cruise lines raise their prices on a 90-120 day cycle.
    • If your “Bid” is accepted you will have no option to rescind it. You’re stuck.
    • You have no input in terms of where on the ship the suite is located. You must take what is assigned. Be certain you get on well with elevator shafts. What staterooms are left for the bidding process? Not the best-located ones.
    • Payment is due immediately once your Bid is accepted.
    • Most Bids are not accepted unless they come close to the high-end revenue goal of the cruise line.
    • No cruise line wants Bid Suite winners telling the fools who actually paid for their suite what a lousy deal they received. 
    It all boils down to what someone once said …”well, are you feelin lucky?”
  • WHAT IF MY ‘LOVED ONE’ DIES ON DECK 7 WHILE CRUISING FAR AWAY FROM HOME?

    Q – (2.21.25) – Do not want to bring everyone on TT down BUT …………just returned from a cruise to Australia and New Zealand. Loved the cruise but one of the passengers died in his sleep and I could not believe the way it was handled. An announcement was made about what had happened and it seemed designed to impress how carefully it had all been handled and to show how considerate the crew had been. Then, two days later, the coffin was off-loaded (I learned that all of the better lines have an onboard morgue and coffins) in port before the rest of the passengers could disembark. Those having breakfast on the outside upper deck could witness the entire procedure.

    This upset me and led me to start thinking about what I could do if my husband or a loved one I was traveling with dies on a cruise ship in a foreign port. What should cruisers do to protect themselves in that situation? Would the ship just sail at its scheduled time leaving us to fend for ourselves with the coffin? I apologize for bringing up this subject but I imagine there are others who might want to know. 

    A – No worries at all. It is a thoughtful and important question. Here are a few points that might be helpful:

    01 – Assuming you are on one of the higher-rated lines, the port agent would be put in touch with you and arrangements with a local funeral parlor would be made. The ship might, or might not, help you with hotel reservations. But the ship will still sail on time, leaving you alone.

    02 –  The best outcome would occur if you booked the trip with a travel advisor who was a member of one of the leading agency consortiums like Signature, Travel Leaders, Ensemble, or Virtuoso, that has “on-site” offices around-the-globe. Your advisor would likely have a relationship with the on-site office in the city or country where you have disembarked and they would contact them to try to assist you with hotel, procedures, drivers etc. That is a best-case scenario. 

    03 – If the above is not possible, you would try to book into the best hotel near the port. You would then work with the Concierge Team to contact the funeral home etc. and to arrange for air home, loading of the casket on the aircraft etc. Your Travel Advisor would be in touch with the hotel Concierge to help coordinate these efforts. You may need the services of a local attorney.

    04 – Most of the better travel insurance policies would cover most of the costs indicated above. But specific coverage details are often overlooked so we recommend paying particular attention to the provisions of your policy related to death. You would also be in contact with your insurance provider back home who would begin the necessary paperwork. The funeral home would usually assist with the forms needed to depart the country with your loved one.

    The bottom line is that this is another real-life example of why you should never book anything travel-related either directly or through a 1-800 call center in Miami or Mumbai. The same is true of online bookers. Work with a human who knows and cares about you and your family. It may take a year or two to find such a person but they are out there. 

    Hug your husband as often as you can.

  • SHOULD WE GO OR SHOULD WE GO TO THE ‘ASIAN” SIDE OF THE RIVER IN ISTANBUL?

    Q – We are going to be in Istanbul for eight days this Fall, visiting friends and spendings several days on our own exploring. One of the things we are wondering about is whether or not it is recommended to cross over the Bosphorus for the day? Is it safe? Worthwhile? 

    A – It is a wonderful idea for one or two days. There was historical animosity that lasted for centuries between the European and Asian sides of this important river. But now, with prices skyrocketing in metropolitan Istanbul, many artists and university graduates prefer to live on the Asian side in Kadikoy. The short ferry ride is fun and on arrival you will be seeing an area that has been compared to Brooklyn vs. Manhattan. You will find colorful streets, markets, and lots of coffee bars. Really worth strolling without the tourist crunch sometimes evident in the big city just across the sea. 

  • IS THERE A RELIABLE WAY TO SEARCH FOR THE LOWEST AIRFARES ONLINE?
    Q – Is there one best place to check online when seeking the lowest price for a domestic air ticket?

    A – We hear a great deal about this subject and, were we to believe the ads, online travel agencies are each given their own, private airfares on every worldwide flight. Of course this is not true. Fares can change on a minute-by-minute basis as they are not created by humans. In fact, we now have a process that allows computer programs to personalize air quotes based on each consumer’s personal online profile consisting of an average of more than 2,000 specific data points. So your purchase habits at Walmart or on Amazon can help determine the airfare you will quoted by an online source. 

    We do think that a good start is one of Google’s latest features, the “Aggregation” of fares from third parties. Google now has a new tag identified as “Cheapest”. But be aware that the cheapest airfares may well involve routing and/or airport changes that are less than desirable. As a general rule, non-stop airfares are normally higher, often by a significant amount, than more “creative routing” that dramatically increases your risks of missed connections or lost baggage. 

  • WE LIVE IN MANITOBA – WE’RE DIFFERENT – WHEN SHOULD WE SAIL THE DANUBE?

    Q – Greatly enjoying this site – even if it is not written by a Canadian. We are anticipating our first European River Cruise next year. I know that my friends in the lower 50 are greatly concerned about too much sunshine and the fact that other tourists may be present in “alarming” numbers. Not my concern. I just want/need sunshine. As much of it as I can get. I will deal with your warnings of horrible heat by simply purchasing a cup of Tim Horton’s, or some locally awful substitute, and enjoying the warmth that surrounds me.  

    So, given that, which month has the warmest temperatures in Budapest, Prague, and Vienna?

    A – You will want to do the Danube on July when you should average 7.9 hours of sunshine per day. That compares to 4.1 in London in July. But it strikes us that your smartest move might be to simply move to Los Angeles where you can enjoy 8.9 hours of sunshine per day in July.   

  • WHAT IS THE BEST STRATEGY TO USE AIRLINE POINTS – I HAVE OVER 1 MILLION ON UNITED

    Q – I have, lovingly supported United Airlines for the past fourteen years in my work which requires frequent cross-country travel. I am not a “points geek” and I don’t waste my time using points to fly for business domestically. I just gather those points like a squirrel hoarding nuts with the idea that in one year and three months, when I retire, my wife and I can use my current 1.3 million United Miles to enjoy many years of retirement travel abroad. I suppose my question is, “If I were a Points Geek – would I be doing anything different – would I use any specific strategy to stay ahead of the game”? Enjoy your approach – keep it up. 

    A – As the Wall Street Journal recently pointed out, we are going through a process called “Pointsflation”. The fact is that saving mileage award points is not at all like investing in a money market fund – your points are actually losing value the longer you fail to use them. One example in the WSJ concerned a Delta non-stop from JFK to London Heathrow. It was 86,000 points on 2019- it will now cost you over 150,000 points. Just last year on United, you could use points to fly to Paris CDG using 60,000 points – that flight is now hovering close to 100,000 points. This is all deliberate. It is an easy way for the airlines to enhance profits by increasing the cost to use miles on any popular route. 

    If you were investing cash in an interest bearing account we would recommend sticking with your plan. By given that this is “Airline World” and “Airline Ethics”, we would suggest that you figure out a way to use your miles for business travel as soon as possible and save the money you are saving your company by investing it for your retirement travel. 

  • CAN WE GET THIS DEAL ON AMA WATERWAYS?

    Q – We are booked on our second AMA sailing on the Rhine River in May of 2026. We were able to receive a nice discount of about 20% when we originally booked this several months ago. Yesterday, we received an AMA e-mail notifying us that they are now offering complimentary three-night land packages to guests booked on Rhine sailings, including our specific itinerary. When our trusted agent called to get us set up with the comp land program we were told that it does not apply to our sailing but we can buy it for an additional $2500. This seems like misleading advertising. What are my options?

    A – Welcome to the wonderful world of consumer travel advertising. Your sailing is heavily booked. Prices have gone up twice since you originally made your booking. Because prices have gone up, you will need to pay more should you cancel and re-book with the current offer. On the other hand, on your sailing, AMA will “allow” you to purchase the land offer for only $2500.

    On escorted tours, pricing is more heavily regulated because no one wants to spend ten nights touring on a motorcoach with riders comparing notes on what they paid. And think of the poor tour guide who has to deal with price allegations.

    But the cruise and riverboat firms worry less about passengers talking to one another. The major mass market lines discount at will and they often discount as sailings with empty cabins approach sailing date. The major four and five star lines, however, generally reward guests who book the earliest – the rule of thumb is the first “20%” always get the very best pricing. The prices, as we have indicated, start rising on an average three-month cycle. 

    The “tricky part” comes when it is decided to match a price increase with a “special booking incentive offer” while trying to never mention the fact that the cruise or riverboat price has gone up. 

    We checked, and in your specific case, you can get the free land offer on some of the potentially poor weather spring and fall dates. But riverboat guests planning to travel next summer should be aware that inventory on Europe’s major rivers for prime season already has already fallen to just below 30%. If you booked one of the “weather and water level” riskier dates, you will also find that cabin selection is quite minimal.

    There are always exceptions, a part of what makes our work so fascinating, but you are most often going to be best served by booking early and taking advantage of early booking discounts without the tainted applesauce in the form of “special deals at a higher cost. 

     
  • I KEEP SEEING THOSE CHARMING VIKING ADS – BUT WONDERING WHO OWNS THEM AND WHO IS PAYING FOR THEIR SEEMINGLY UNENDING GROWTH?

    Q – (12.9.24)  – I keep seeing these rather charming, British voice-over ads for Viking Cruises. It seems like they are among the largest lines but I am wondering who owns them and are they really that successful? The ads keep talking to me and inviting me to sail – but who is really doing the inviting?

    A –  There really is no such thing as “Viking Cruises”, There are three brands of cruises, Viking River Cruises, Viking Ocean Cruises, and Viking Expeditions which, together, form a single company “Viking” that is owned by the Norwegian billionaire Torstein Hagen. The company is privately-owned, an anomaly among mega-lines and Hagen owns 77% of the company.

    It is quite a success story. Tor had been CEO of Royal Viking Line in the early eighties. In 1997, serving as a consultant, he helped a group of Russian oligarchs buy a shipping company. Out of gratitude, they sold him four river boats to launch his own company at a sharply discounted rate. In 2000, Hagen was able to quickly expand and his purchased KD River Cruises of Europe and their fleet of 22 vessels. KD also owned several advantageous anchorages which Viking still uses to its advantage.

    Viking does its Marketing out of a headquarters in Los Angeles but the real company headquarters is in Basel, Switzerland. This is where crew hiring, training, and marine operations is centered.   

    With more than 90 ships sailing on rivers, lakes and oceans around the world, Viking is one of cruising’s major players. Its European river fleet is the largest in Europe and Viking has river ships on the Mekong, the Nile and the Mississippi. The fleet continues to expand. Ten more Viking Longships will join the river fleet by the end of 2026 and a new Mekong ship, Viking Tonle, launches in October 2025.

    The ocean fleet includes two luxury expedition ships and 10 new-build ocean ships (all identical). Viking Vela is due to launch in December this year and Viking Vesta in 2025.

    Of course, with more than 90 ships in its fleet, and a massive new-ship building program underway, Viking is no stranger to debt.

    Entering 2023 it had  about 4.7 billion in debt. Viking’s interest expenses ballooned 41% between 2020 and 2022, and cruise operators have generally been looking to cut funding costs by selling new notes.

    Viking, the only pure-play luxury cruise line, has reported its first quarterly earnings since going public. The company is targeting English-speakers over the age of 55, a demographic with most of the wealth and a broad eagerness to travel. The cruise line generated 4.7 billion in revenue in fiscal 2023, compared to 3.18 billion in 2022 and 625.1 million in 2021. Like most of the cruise lines operating in North America, Viking profit patterns are extremely positive and debt is being paid down. 

  • MAY WE REQUEST MORE “INSIDER’ AIR INFORMATION – THIS IS AN ‘AIRLESS” SITE

    Q – (12.9/24) – No one would deny that this is an unusually honest and helpful site, but I do have one criticism I hope you will consider. Whatever destination or mode of exploration you are discussing, the fact is that we need to fly there. So I think it would be extremely helpful to include more insider air advice whenever it relates to any of the questions posed. Just a suggestion. You seem to avoid air advice rather than take a deep dive into it. 

    A –  Fair enough – we are not air experts and, in fact, we do not believe that our business should be processing air arrangements. Our strengths lie in worldwide vacation planning. Air is a much more specialized field than many in the industry would acknowledge. Our approach is to outsource air for our clients to the very best air experts in the nation. We think that air has become a more complex component of the vacation planning matrix. Dynamic pricing and shortages of aircraft, pilots, and air traffic controllers is causing an increasing number of cancellations. So we want everyone we work with to have their own Concierge monitoring their flights for any changes or cancellations. We do not advise purchasing any airline ticket from any online firm that does not provide personalized flight monitoring services. 

    If you want to hear airline insider buzz from experts you may want to start following the following sites:

    • View from The Wing
    • The Cranky Flier
    • The Points Guy
    • The New York Times Travel Newsletter
    • Travel Weekly Magazine
    • Travel Pulse
    All of that said – we will leave you with just a little bit of gossip/valuable air information that we hope may be useful: 
    • When the Chinese tourism market opens up to its full potential, many airline executives expect to see pricing come down on international flights. This is particularly true of some of the better government-owned and controlled carriers.
    • US major airlines need to turn a profit – that is not a major issue for several of the world’s leading international carriers based in Asia and particularly the Middle East. Plane for plane – the Middle East currently provides the highest levels of service and dependability in the air. They also have the best record when it comes tot he number of flight cancellations.
    • International carriers vary in  terms of how they handle refunds to consumers. Currently, TAP, the airline of Portugal, and Air Canada have the poorest reputation when it comes to refunds related to issues of guest satisfaction.
    • Some international frequent fliers will tell you they try to connect overseas through Dulles Airport in Washington D.C. (Although the airport is technically in Virginia) This is particularly true when the flights are headed to the Gulf Region. It is thought that there are “Diplomatic” reasons for favorable pricing.
    • It is not a bad idea to do your flight searching with Google flights. They have a feature that allows you to request updates when the price of the flights you are interested in are heading south.
  • A PERSONAL QUESTION ABOUT HOTEL TIPPING

    Q – Thanks for this really uniquely honest site. I keep looking for the ads! So nice to see a site where no PR crapola is tolerated. 

    My wife and I like to stay in four and five-star hotels when we travel regularly throughout Europe. We are wondering, under normal circumstances, who and how much should we be tipping non-food related staff?

    A – This is, of course, a personal question which we will answer – but please do what is most comfortable for you:

    Valet/Baggage Handling – 1-2 Euros per bag based on service

    Concierge Desk – 5 – 10 Euros for services including dinner reservations or private touring (Dinner reservations should not be more than 5 Euro as the Concierge may well be receiving a kick-back from  the restaurant)

    Housekeeping Maids – In the vast majority of hotel properties worldwide, these are the hardest working and most poorly compensated service providers. An envelope with a brief note and a gratuity of 5-10 Euros per night would be truly appreciated and may well help out a family that needs some help. 

  • HOW DO WE FIND THE VERY BEST ALASKA CRUISE OPTIONS AND AVAILABILITY AND PRICING ONLINE?

    Q – We will want to be booking a nice, very nice, Alaska Cruise next summer. We will be joined by four friends and we will want to sail out of Vancouver B.C. or Juneau on a cruise that is somewhere between ten and twelve nights. How do I do my research before taking it to a travel agent?

    A – Well, first of all, you don’t need to do your own research. For the commission they will earn, a travel advisor should be willing to get to know you a bit followed by some specific recommendations designed to meet your specific needs. But that said, you may want to start by clicking on the link to www.cruisetruth.com on the bottom of this page. Once on cruise truth (there is no registration required) just go to the cruise database section. There, using a simple drop down menu, you can search for cruises that are ranked among the Top Ten lines by company, date, number of nights, and destination. All of your options will pop up. There are no ads and there is no sales hype. It is a great way to search independently. 

    There are no prices. Consumers need to understand that the entire purpose of a travel website is to get you to click and to fall into the waiting arms of a crowded call enter where you will meet someone speaking to you from a small cubicle. They are paid a small commission to get you to book directly because it saves the company a much larger commission built into your quoted fare. No cruise line, or tour operator for that matter, that we are aware of, keeps real time availability information on their website. For that, your agent needs to look closely at the real time computer statistics – and they can change by the minute. 

    As to pricing – cruises are sold much like hotel rooms. As hotels book up for certain dates, the price of their rooms are raised by complicated algorithms. You would need to work with a qualified advisor or call the cruise line directly to get accurate pricing. Several cruise lines are canceling scheduled sailings in the Orient and Europe and placing additional tonnage in Alaska in anticipation of strong sales next summer. Do try to book your Alaska cruise 14-12 Months in advance. 

     

  • WHY IS NO ONE TALKING ABOUT THE ANTI-AMERICAN FEELINGS THAT WILL LIKELY GROW UNDER A TRUMP PRESIDENCY?

    Q – (12.3.24) – Given all that is involved in traveling overseas on vacation about twice a year, and as a former engineer with a wife who is a CPA, we like to plan our travels almost two years out. As we look at 2026 and beyond, we are struck that neither traveltruth or any of the other major travel sites that we follow seems to have any concerns, as we do, that a Trump presidency, given his criminality and tendency to pull away from support of Europe and Ukraine, will result in waves of anti-tourist and anti-American feelings of a level that could make it really uncomfortable for Americans traveling abroad. You seem unafraid about taking on tough travel industry issues but we wonder why you have been so silent on this one? How do you see Americans being greeted in Spain and Italy, for instance, during the next four years?

    A –  You are projecting something that might happen. There is no solid evidence that we have seen that indicates that Europe, or any other part of the world for that matter, will turn its back and put up the “Unwelcome” signs for American tourists spending American dollars in their countries, because we have just elected a government that is to the “right” of what we had. Our clients traveling within Europe since the election are not experiencing any anti-American manifestations.

    Yes, there are over-tourism demonstrations in major Italian cities. There were some American tourists who were sprayed with water pistols as they sat in cafes along Laa Ramblas in Barcelona. But the kind of anti-American political rallies you suggest have just not happened. Not yet. That is probably why travel writers, most of whom are rewarded with free trips for every story they publish, have not tried to look ahead to judge what might happen under the Trump second reign.

    But you need to also put this into some kind of perspective. As American drifts toward the right so has large sections of Europe. Italy now has a right-wing government, Hungary has a very right-wing government, and the “Right” has made steady progress where their cooperation is now required to form any kind of viable coalition, in France.  So are the Europeans in any position to rally against our domestic politics?

    From our research, you may have a point. And that is the other side of the coin. Off the record, we know that two major tour operators are increasing the number of domestic tour programs they will be offering in 2026 while reducing some international destination departures. In  other words, although it has not yet been reported in the travel press, there are some interesting assumptions being made at the highest industry levels that international travel for Americans may well decrease under Trump. 

    Our Senior Editor, Richard Turen, reports that several industry leaders are concerned about the way American tourists may be greeted abroad in the near-future. The specifics cited in private, off-the-record interviews, involve the likelihood that before too long video of illegal immigrants being rounded up, placed in detention camps, and forcibly sent back to their country of origin, may dominate news coverage in major European capitals. The widespread video leading newscasts and major news apps may, it is thought, trigger a level of anti-American feelings we have not seen before. This will start in universities and then spread is the dominant theory. But this is just theoretical at this point. 

    If the United States does, indeed, as threatened, pull out of the NATO Alliance, that could also create high levels of anti-American feelings in Europe. We have, after all, for better or worse, established ourselves as Europe’s defender. 

    You ask why we have been “silent” on this issue. Traveltruth is a consumer-based Q&A site with no ads or PR phony hype. We try to respond to all questions asked. Ours is not a “political” site. There are more than enough of those. But the real reason we have been quiet on this issue is that, thus far, there is little evidence of the kind of anti-American behavior you are suggesting. It is interesting to note that some major travel firms seem to be planning for the eventuality of increasing anti -American tourist sentiment. But even there – let’s be careful about drawing assumptions. We know that a strong anti-tourist movement already exists in many major tourist centers abroad. But anti-tourist or anti-cruise sentiment is not necessarily directed at American citizens or a particular brand of politics. 

  • WE HAVE JAPAN ON OUR ‘BUCKET LIST’ BUT WE KEEP HEARING IT IS THE WORLD’S MOST EXPENSIVE CITY? IS THERE A WAY TO BEAT THE HIGH COSTS WITHOUT SACRIFICING QUALITY?

    Q – (12.1.24) – This site has been really amazing and we use it to guide our future travel planning. Some day we hope to be able to afford your personal services. Like everyone else, we have a bucket list, and Japan is at the top of the list. But we keep hearing that Japan is one of the two or three most expensive cities on earth to visit so we’ve put it off for years. Just wondering your thoughts – we can afford to travel well but we do have limits on what we will spend on any single two-week trip. Should we just take Tokyo off the list?

    A – There are several inaccurate assumptions in your question. The news is all good so we are very pleased you took the time to ask us.

    Tokyo/Japan being the most expensive city int he world is a long-held travel myth. Some of it has been perpetuated by travel writers and bloggers. In fact, the latest edition of the Economist’s List of the World’s Most expensive cities based on cost of living and travel statistics, shows that of the sixty most expensive cities to visit or live in on earth, Tokyo ranks number sixty. There are 59 worldwide cities that are more expensive than Japan.

    We recently returned from our twice-annual Signature vacation with our clients and did a cruise around Japan on Regent Seven Seas preceded by three nights in Tokyo. Our group was sop impressed with the costs we encountered that many, among our 53 guests, did a surprising amount of shopping. Prices were that good. 

    Absolutely go to Japan and you will quickly see that reports of its high prices are greatly exaggerated. 

    In terms of your comment that you hope to be able to afford our “personal services” – we will only state one fact. In 2023, 91% of our transactions and services to our clients were offered on a complimentary basis with no fees of any kind. In 2024, after all is tabulated, we expect that figure to be about the same. 

    Forget about us – the fact is that you can normally utilize the experience and knowledge, as well as access, of a top-tier travel advisor on a complimentary basis. AND – please note that if you should decide to make your own arrangements without using a travel advisor, you are still going to pay the built-in travel advisor commission. It is a part of every price quote and direct bookings allow the cruise line, tour operator, or hotel to more than double their profit without informing the consumer as to what they are doing. 

  • IS FOOD POISONING TYPICAL ON LONG-DISTANCE FLIGHTS?

    Q –  I fly a fair amount for business and recently returned from the Orient on Malaysian Airlines where I managed to get a bad case of food poisoning despite flying Business Class. Malaysian has responded to my online account but I am wondering just how common food poisoning is on long-distance international flights? I was wondering if you give your clients any specific advice about what to avoid eating on an aircraft?

    A – This has really not been an issue in the airline industry. The airborne food suppliers generally work under strict supervision as a single case of food poisoning, such as yours, can lead to a public relations nightmare. We do not instruct guests in Business as to what foods they should not order but we do recommend that all fliers on longer flights consider putting together their own picnic basket using food outlets in the airport. Of course, those who pay thousands of dollars to fly Business or First Class are unlikely to take this advice. We do urge our three clients who fly economy to consider avoiding meals served in the back of the plane. 

    But you asked a serious question so let us share the following:

    It is best to avoid food poisoning by avoiding certain products:

    • Salads served in the air are usually from a bag and may contain ingredients with some risk of e-coli contamination.
    • Fish is risky -particularly raw fish served on some Asian carriers. Avoid uncooked fish.
    • Avoid ice cubes in your drinks – trusting that ice is made from purified water in an act of faith best avoided
    • Always avoid ordering coffee or tea for reasons enumerated elsewhere on our site.

    Now that we have said this – allow us to stress our initial point: Food poisoning traced to onboard cuisine is just not an industry issue. It is a rather rare occurrence. Coach food served aboard aircraft prepared in kitchens in a non-developed country should be avoided. It is acceptable and wise to ask the flight attendant the country of origin for the food you are being served.

  • HOW DOES AQUA EXPEDITIONS STACK UP AGAINST AMA OR AVALON?

    Q – (11.28.24)  – We are thinking about joining friends who have booked a small ship, I guess you would call it a riverboat line, called Aqua Expeditions sailing the Amazon next year. I looked over the consumer riverboat site, www.riverboatratings.com and could not find Aqua listed among the top five lines. Wondering why?

    A – It appears that you are only concerned with any vessel owned by a line beginning with the letter “A”. But, in this case, that is fine:

    Your friends have made an excellent selection – choosing the very top-rated riverboat experience along the Amazon. Aqua Expeditions is a well-run, high-end, small collection of vessels that ply waterways in South America and in parts of Asia like the Mekong River. They are not ranked, although they are mentioned, on Riverboatratings.com because the site is dedicated to riverboats that ply the rivers in Europe, where Aqua does not operate. From food to personalized service and quality of shore excursions, you will be in the best possible hands with Aqua. Kudos to your friend’s travel advisor. 

    One bit of advice – the Amazon River basin is one of the most disease-ridden areas of the world for tourists. You should definitely use the services of a tropical medicine clinic as well as your personal physician to make certain that your shots are all up-to-date as required and recommended. This is not a reason not to go – just a warning that advance preparation and the information provided by a trusted advisor are critically important. 

     

  • HOW DO I GET REGENT SEVEN SEAS TO GET ME ONE OF SEVERAL NON-STOP FLIGHTS HOME?

    Q – (9.21.24) – We are sailing Regent Seven Seas next summer and just received our included Business Class Air Schedule. Although there are several non-stop options to Phoenix from London they are asking us to fly to LA and then connect back to Phoenix on the return. With several non-stop alternatives, I don’t see why they would inconvenience their guests with this kind of schedule. How can we get them to change it? Why in the world would they pick a schedule that is so clearly inconvenient for their guests?

    A – You are booked on the, now discontinued, “Free Business Air” Program operated by Regent for many years. This process in fairly complex as tickets are purchased and flights assigned through a separate office at the airlines contracted for specific gateway cities. In fact, it is the airline that ultimately chooses the flights based on the pricing parameters set up contractually. In your case, the airline fares for the non-stops are significantly higher than the agreed  fare arrangements with Regent. They will book you on the non-stop return but the airline is requiring a $2200 per person upcharge to reflect what the real cost of the non-stop would be versus the net contract rate. 

    You have not been assigned the non-stop on the return because the airline is charging the cruise line significantly more than their agree-to budgetary costs for the air service.

    The fact is that the major airlines operating routes to Europe no longer feel that they need to dilute their revenue by providing contracted fares to cruise lines and tour operators. We are starting to see major lines eliminate or drastically change their previous air programs based on favorable rates unavailable to the general public. 

    Regent has been affected by this is a major way as previously discussed on this site. Effective September 1, 2024, they eliminated the Free Business Air Option. Now, guests are given a specific quote for air based on the class of service, their gateway, and the specific flight option. The “Ultimate” Regent option includes the air, transfers on arrival and departure, as well as a $500 Limousine company credit to be used for transportation to/from the airport or some time during the cruise in port. 

    We are now advising, that in the case of Regent, guests carefully consider choosing and booking the air independently. 

    It is important to point out that Regent’s competitors on the Top Ten List of the world’s best cruise lines are not currently offering an inclusive Free Business Air Program. There are carefully orchestrated efforts by major luxury lines to get out of the air business whenever possible given the disappearance of once-common “contract rate” agreements. 

  • WONDERING HOW SILVERSEA IS HANDLING RESTAURANT UPCHARGES ON THE SILVER DAWN THAT WE ARE BOOKING FOR MARCH 2026?

    Q – We have been following your ratings and rankings of the top, the very top, worldwide cruise lines and we are excited to be trying Silversea in 2026 on a wonderful itinerary. You rank them as second best in the World – high praise.  But on one of threads I follow I see that Silversea is now charging for dinners – something that doesn’t compute with its high per diems. I can afford whatever they charge but I would really like to know what my additional dining costs will be on the Dawn from Split to Lisbon? By the way, your telephone number is tough to find and I recently discovered you are unlisted. Who the hell is your Marketing Manager?

    A – We now have cruise lines that are engaged in partnerships with top-line Michelin chefs and some of the options on the very top lines in our rankings are now charging for dining that really goes beyond the normal gourmet experience. Some of the “extra charge” dining experiences come with or offer extraordinary wine flights for those so-inclined. What we look for in our rankings is just how necessary is it for guests on a five star line to avoid paying anything extra to dine while still enjoying a “better than the restaurants at home”.

    Here is a point often missed by cruisers: Your best restaurant at home normally gets deliveries on Monday/Tuesday and/or Thursday/Friday. Weekend food is rarely fresh. But on most itineraries, the Chef and staff make runs into local markets and pick out groceries and proteins that are fresh and meet their high standards. So you are often dining on better overall ingredients, like fish less than 24 hour sold, when you dine aboard one of the five-star’s on our list. 

    On your cruise, there are five restaurants that carry no additional charge. They are: Atlantide – La Terrazza – Silver Note – The Grill – Spaccanapoli

    There are the extra charge dining options and the current pricing:

    • Salt Kitchen – Stands for “Sea and Land Taste”. This is a “culinary voyage into local cuisine and culture. It is normally $230 Per Guest. It is worth trying once but we find that our “Foodies” like to dine in this venue more than once during a voyage.
    • La Dame – Truly French with some great DNA, $160 Per Person at the moment.
    • Kaseki – A serious Japanese venue at $80 per person. Some of the discussion revolves around the fact that Crystal does not charge for its sushi bar. 

    So – is there kickback about these extra charges? Really very little. Food costs are hard to predict almost two years ahead of a sailing and extra charge dining options seem to be ingrained in portions of the lux cruise experience.

    Our telephone numbers have been generally unlisted for forty years. Our Marketing Manager, one A.V. Churchill, has never felt that we should be accessible. A.V. is very British and will not book anyone on any travel unless it is to Great Britain or its (Empire) and reachable by British Airways. But always feel free to reach out to us at 630-717-7777. We’ll make sure that A.V. doesn’t answer the phone. After 40 years, he still does not know quite how to work the phones. 

     
  • FLYING TO JAPAN AFTER CONNECTION IN DALLAS: HOW CAN WE MAXIMIZE OPPORTUNITY TO SLEEP?

    Q – We have a long flight coming up on Japan Airlines but first we have to connect from Las Vegas then on to Dallas for our flight.  We are fairly well traveled but this is a long flight on an Airbus 350 and I am not prone to fall asleep while flying. Any advice for us specific to how to prepare for a good night’s sleep? Any information about how comfortable we will be in Business versus First Class? Can’t tell you how much we value this site and its honesty. 

    A – Well let’s start out with the good news. You will be flying the recently configured Airbus 350-1000 with one of the most innovation and comfortable Business Class seats that convert to beds in the skies. You will have a privacy wall, excellent food, a large screen, and more technology than you will ever be able to figure out during one flight. And – you will have a comfortable bed with speakers in the pillow section that will help play the sounds of sleep if you wish.

    Here are the specific recommendations we discuss with our clients who have sleep concerns on longer flights to Asia, Africa, and portions of Pakistan:

    • Start by considering Melatonin and a strategy to wear compression-socks. 
    • For two days before your flight go on the “FJD”, the Flying to Japan diet. That might mean lean meats, fish, nuts, dairy, and some complex carbs. Avoid the hard to digest foods you normally eat.
    • Try to get into deep relaxation in the 24 hours prior to your flight. Avoid raising your heartbeat – no strenuous exercise..
    • Carefully select an eye mask and comfortable earplugs in advance. Test them out at home. Don’t rely on what the flight attendant hands you.
    • Always avoid any hot, water-base beverages offered on an aircraft. They are likely using tank water but they do not advertise that. Notice how rarely, if ever, you have seen a flight attendant make themselves a cup of coffee. The stuff they drink is from Starbuck’s in the terminal.
    • Try to book the latest flight out so you are exhausted when you board.
    • Consider making a picnic at your seat using healthy choice options you purchased in the terminal. It is OK to pas son what is being served in favor of your own creation. If it keeps you more comfortable it is worth it.
  • WONDERING IF YOU FEEL ‘CLEAR” MEMBERSHIP WILL HELP US MOVE THROUGH INTERNATIONAL AIRPORTS FASTER?

    Q – (9.19.24) – We have heard that CLEAR is actually preferred to TSA Pre-Check to save time and effort in airport security lines. I love shortcuts – do you recommend that your clients take out this membership?

    A – We are not yet enthusiastic about CLEAR. It costs $189 Per Year and there is good US Airport coverage. But we are not at all impressed with its coverage overseas. There have also been delays based on the need for each passenger to input information into machines that can be moody.

    Bottom Line: If you regularly fly out of a home airport with CLEAR by all means sign up – but don’t rely on it as an international strategy for scooting through airports ahead of the masses. 

     

  • WE ARE PLANNING A MEMORABLE FAMILY VACATION IN FRANCE. WHAT ARE THE MAJOR ‘BEHAVIORAL’ RULES TO KNOW?

    Q – Although our planned trip to Paris and Bordeaux with our grown kids and their three children is still eight months away, we are wondering if there are a few cultural rules we ought to start drumming into everyone now? In other words, what does it take to be a successful “tourist” in the eyes of the French? This is a 70th Birthday Celebration and we want everyone to fully enjoy the experience – but aside from us, no one int he family has been abroad. 

    A – There are several things worth knowing about French cultural norms that will be helpful. Here are our personal French “House Rules”:

    • Never speak loudly in a restaurant or cafe. If other tables can hear you – tone it down a few octaves,. The French don’t mind being seen but they dislike being heard. 
    • Never ask for food to go or for leftovers to be placed in a doggie bag.
    • Everything that touches your lips should be eaten slowly – always carefully and thoughtfully savored. Americans, the French feel, do not know how to slowly enjoy anything from coffee to snails – to life itself.
    • Never ask a French person what they do for a living. The French are proud of their life-work balance and they do not enjoy discussing work after hours. 
    • Never enter or leave any French establishment without a proper Bonjour or Monsieur/Madame acknowledgement. And always make sure you utter hello or goodbye in French before the staff. 
     
  • ANXIOUS TO STAY IN THE COUNTRY THEY SAY DOES NOT EXIST? SO WHERE IS IT?

    Q – (9.7.24)  This one may be a wild goose chase but a fellow golfer was bragging that he was planning to visit a country that really “does not exist”. But he claims he can still go there and intends to add that nation notch to his rather wide belt. Does this ring a bell of any kind? He seemed sure it is in Europe but I can’t imagine a nation in that part of the world that “does not really exist” in the eyes of the world.

    A – It’s real and its name is Transnistria, a smallish slice of Moldavia that declared its independence. Unfortunately, no other countries recognize it even though it has strictly patrolled border crossings, along with its own anthem, flag, and “military”. Transnistria is a sad by-product of the Soviet Union’s collapse.

    Intrepid Travel, a reliable operator, once offered  a 13-day day tour of Moldova, Ukraine, and Romania that included two nights in Transnistria. It would, we think, almost be worth a trip to bring home a few pieces of the local currency that is made of plastic and looks like slot machine tokens.

    The best thing about this miniest of miniest Soviet wanna-be states is the Aquatir Sturgeon Complex which produces some world-class caviar. 

    Your local guide, if you can possibly find one, will likely drop you off at the train station. It is overgrown with weeds and has no trains – but at least it is in a central location.

    They sort of want tourists but you can never be certain if the serious-looking border guards in their fur Russian hats will have received the message, To date, the tourist board in Transnistria has not offered Churchill & Turen a consulting position designed to increase the tourist numbers.