PRESENTING THE WORLD’S MOST COMPREHENSIVE TRAVEL Q&A

Please note that all of your questions are color-coded for easy access (latest questions appear at top)
All travel questions not related to cruises or riverboats appear in Red.
All cruise related questions appear in Blue
All riverboat related questions appear in Green

  • IS IT TRUE? IS THERE REALLY AN AIRLINE THAT CATERS TO DOGS
    Q – (9.4.24) I heard it but I won’t believe it until I hear it from you. There is now an airline that caters exclusively to dogs? Is there a “just cats” airline as well? 

    A – There have been several budget airlines that cater to “mutts” but, yes, BARK Air is now flying. Nothing for cats quite yet. No one is sure that cats would remain in their seats or pay any attention at all to to the  safety drill.

    On its first flight earlier this year, Bark flew from Westchester County, New York to, need you guess, Los Angeles. It was and is a curated luxury experience. On the Inaugural the plane was carrying six dogs and eleven proud owners. The dogs receive calming music, scents, and colors along with belly rubs from the on-board concierge. (a service we recently discovered is not offered to passengers in Business Class on American Airlines) The cuisine included dog-friendly cupcakes as well as chicken-flavored puppucinos, something Starbuck’s marketing department has overlooked. The transcontinental flight was $6,000 per dog and owner. The scheduled JFK to London service is currently priced at $8,000 a ticket and BARK reports that most flights are sold out. This is a very real, new business venture off to a good start.

     

  • OFF TO BRUSSELS AND BRUGE IN APRIL, 2025. WILL WE NEED TO GET ETIAS PASS?

    Q – (9.4.24) – Our trip for ten days will take in some fine dining in Brussels and some boating through the center of Bruge in Belgium. But I read that there is this new kind of Passport called ETIAS that is now required for  all Europe-bound Americans. Can you let us know the latest on these requirements?

    A – This is not a big deal – it is a little deal designed to enable European nations to use the internet to bring in some additional revenue for each arriving tourist. It was initially supposed to kick in in 2024 but some disagreements within the European Union postponed its introduction. It appears it will be ready to roll out in 2025 but nothing is certain as of today. This is what we know at this stage:

    Americans will need to apply for a form of travel authorization before being permitted to enter 30 European nations. The authorization can be obtained online and should just take a few minutes. This of this as a toy passport. The cost will likely be 7 Euros but as a special offer for Traveltruth visitors, every European country has reached out to us and agreed to waive the fee for those under 18 and over 70 years of age.  In some cases, the application can take up to four days but that will not be typical. If you want to get the latest details go to travel-europe.europa.eu/etias

    Here is the current list of countries that will require ETIAS Registration: ETIAS countries

     

     

  • READY TO TRAVEL AND NEED FEEDBACK ON A 32-DAY VIKING CRUISES AUSTRALIA CIRCUMNAVIGATION

    Q –  Good to see that you are keeping up this site. There is really nothing else like it. After some downtime, we are ready to travel with you again. This time, we are thinking about a 32-day itinerary on Viking, recommended by friends, that does a full circumnavigation of Australia.

    Love to know what you think of the line and this particular cruise. As you know, we prefer to be away for two or three weeks at a time.

    A – Great to hear from you. We can discuss in-depth on the phone, but here are some thoughts we would like to share:

    01 – This is a rare and in-depth itinerary. It is designed to attract some guests from the South Pacific and Europe.

    02—Viking is not a Five-star line. Given your cruising history on several of the better all-inclusive lines, I have concerns you might be disappointed in several aspects of the experience. You will note they never use the word “luxury” in their advertising. Viking is not trying to be five-star, and we think that is really an important part of their success.

    03 – As a rule, we feel that trying to see this part of the world by ship is a mistake. If, for instance, you did one of the better land tours with Tauck or Abercrombie & Kent, you would have 4-6 required international flights, just to get to some of the major sites you would miss on a cruise ship that never stops inland.

    04 – This cruise has ten days at sea and Viking is not the best when it comes to sea day stimulations. You are essentially wasting one-third of your time seeing nothing.

    05 – When the election is over and all votes are tabulated, New Zealand is most often preferred to Australia as the most memorable of the two destinations. If you have already spent time in New Zealand, then Australia in-depth makes sense, particularly if the relaxation of many days at sea is attractive. But if you have never been to New Zealand we think it is a major mistake to miss it.

    06—Given that Viking is competitively priced and ultra-modern, this Viking in-depth sailing makes sense if you are willing to spend the days at sea while skipping New Zealand. If you are up to lux touring, I would strongly recommend the Tauck 21-Day Australia/New Zealand Program. It is unique in that it gives you 50% of your time in NZ. A&K also does a similar itinerary that is excellent, and they do not take more than 24 guests.

    07 – Melbourne is actually preferred by many to Sydney.

    Upscale clients seem to love an itinerary we created using some of the best lodges in New Zealand. It can be a separate vacation or an add-on to a cruise or tour. New Zealand is one of the safest, friendliest nations on earth. It is well worth a vacation on its own without a single hour in Australia. 

     

  • How Do We Find the Best Travel Insurance Information that Isn’t Biased?

    Q – We have been doing mostly vacations in the West and Southwest – two exotic parts of the world given that we live in South Burlington, Vermont. But now that I have tried my last case I think we are ready to do some intensive travel. I am an information gatherer and am ready to start my “files” on Croatia  as well as a cruise out of Hong Kong to Singapore. Two questions – do I really need to use a travel agent and pay all the fees and how does the consumer get real information about insurance coverage? Really appreciate your efforts on this site. It really is a breadth of fresh travel air. 

    A – There are several myths surrounding the use of a travel agent, advisor, or consultant (they are all somewhat different by the way). The biggest myth is that you pay more to use one. In fact, the full commission tot he agent is built into all pricing, every single travel product the consumer purchases from hotels rooms, to escorted tours, to cruises. You are always paying for the agent so it kind of makes sense to take advantage of what they have to offer. The better advisors normally have access to preferred rates as well – better than what you, representing no one, can negotiate on your own. So, unless you are in the mood to try your case with every cruise line you book and every hotel  where you stay, demanding a refund of that commission because you never used an agent, you are likely better off using a good agent’s services. 

    Here is one quick example: Last year, 91% of our clients did not pay  anything for our services. Our services were free because the commission to our firm is already built into every price. The consumer usually has no understanding as to how this possible and they just don’t demand their proper refund when they book directly because no one ever told them that they could. 

    Insurance is a shorter answer. In virtually every state, it is illegal for a non-registered insurance agent, such as a travel advisor, to “evaluate or interpret the technical terms, benefits, or conditions” of a policy a consumer is considering. There are two ways to conquer insurance:

    01 – Read the best consumer articles about travel insurance in publications like the New York Times or Consumer Reports. 

    02 – Call the Customer Service line at the insurance company you are considering. They will/should answer all of your specific questions.  One final insurance thought: After all the analysis is completed, you are likely going to receive the best coverage from one of the more expensive policies.    
  • HEADING TO HAWAII AND PLANNING TOURING BY HELICOPTER – IS IT SAFE?

    Q – My husband and I have been to Hawaii twice before. We went up in a helicopter in Maui once and we were rather pleased although a tad nervous when the wind drafts carried us upward. Now, we are going back to Hawaii for three weeks, in part, because we want to help the local economy which is still very much in the recovery stage. We will, and can, spend money. Everything we do these days since “cash-out” is pretty much five stars. But the one aspect of the trip that causes me some concern is my husband’s pushing me to do five or six helicopter rides. So, given your honesty on so many other matters, just how safe is helicopter touring on the island these days?

    A – We would need to know a bit more about your concerns – but allow us an opinion based on what you have provided. We might suggest one helicopter experience just so you can say you’ve done it and in keeping with your prior experience in the air over Maui. 

    There are some facts we want to share:

    The National Safety Transportation Board has recorded 246 Helicopter crashes since 1983 resulting in 188 deaths and 115 serious injuries. Sixty of those deaths occurred during Helicopter operations in Hawaii. 

    Compare that to commercial airline operations in the United States which has not resulted in a single fatal domestic crash since 2009.

    On that basis, we think your concerns are fully justified. 

     

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HERE ARE JUST A FEW FACTS ABOUT CHURCHILL AND TUREN LTD. THAT MIGHT BE OF INTEREST

No one on our staff is a “salesperson”. We have earned our worldwide reputation by always trying to be “Travel Truthtellers”. We don’t churn out trips to Vegas or airline tickets. Instead, we devote 100% of our energies to the planning of the vacations in the lives of our guests that truly matter.

Our on-site offices in 91 countries enable us to provide the very best locally organized travel arrangements for some of our country’s most passionate travelers. Everything we do, from escorted tours to cruises, from safaris, to riverboats, is done on a truly personalized basis.

  • We’ve been named one of the nation’s Top Ten “Bespoke” Travel firms by Travel + Leisure
  • Celebrating our 36th year. We have Operations offices in Illinois and Texas. Angela and Richard Turen are based at our Corporate Headquarters in Naples, Florida.
  • We do not employ travel agents or any outside sales agents. We do not believe that travel should ever be “sold”. Our gimmick is exposing the truth about every top-tier travel product we represent. For instance, we rate the world’s top ten cruise lines, publish those rankings, and those are the only cruise lines we will represent.
  • No one on our staff “sells” Our Concierge Team is fully salaried and we do not hire Travel Agents or Outside sales people. This allows us to draw from a deep pool of talent. When you work with us you work with a “Team” dedicated to the success of every aspect of your overseas vacation. No one on your team is commission-based.
  • Our Managing Director was Vice President of one of the world’s largest and best-known cruise lines.
  • Our President was instrumental in planning the travel for the television series “Lifestyles of the Rich and Famous”.
  • Our media group consists of six web sites, three of which are the largest consumer, ad-free sites in the nation in their special area. One of them deals exclusively with Riverboats. One with cruises and one is totally devoted to non-cruise Q&A. Our consumer sites have no ads, no booking mechanism, and no silly, unfounded comments.
  • Conde Nast has named us both the World’s Best Luxury Cruise and Riverboat Specialists for the past decade. We are the only firm to share this honor. We have won more “World’s Best Travel Specialist Awards” from the Editors of Conde Nast Traveler than any other travel firm in the United States.
  • One of our owners is currently the Senior Contributing Editor at the nation’s most respected travel industry publication.
  • Prior to Covid, we had the distinct honor of being named the “Top Revenue Producing Consultants” in the $23 Billion worldwide Virtuoso Network. We have earned this recognition for four of the past five years
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