Q – Interesting discussion with friends last night about which of the world’s airlines is considered to be the best within the travel industry. Realizing this is subjective, wondering if you might care to shed some light on this? Appreciate your approach. Lots of food for thought – and dinner conversation!
A – Surprisingly, there is s real consensus regarding the top three or four airlines in the world and one of them is generally considered to be the best of the best. That would be Etihad, based in Abu Dhabi. Three of the remaining four are also airlines based in the Middle East.
Airline ratings are less subjective than you might imagine. Careful records and analysis are kept regarding every aspect of an airline’s operations. This includes passenger service, seating/comfort, safety, cleanliness, food, schedules, aircraft conditions, home airport, partnerships, and financial stability.
We are working on producing an up-to-date ratings list of the world’s best airlines in all classes of service that will be specifically dedicated to non-business travelers. When completed, these ratings will appear on traveltruth.com
There are concerns among many of the world’s airlines that certain carriers are being heavily subsidized by their governments in the United Arab Emirates corridor. This is clearly reflected in the ratings but it would be a mistake to assume that service ratings are simply a reflection of financial strength.